Below FAQs are some common concerns of our clients, if you have other questions, please just send it to
Click on “Forgot Password” on the login page, and enter your email address to reset your password.
After logging in and entering your account page, you can modify or update your information as needed.
From time to time, we offer promotions on certain products. Also, you have chances to get some extra coupons. 1. All new users can submit your email to get 10% off coupon! 2. For all subscribed customers, we will occasionally notify you of our upcoming promotions and provide you with exclusive coupons.
We accept the following payment methods: Paypal, Visa, Mastercard, American Express, Discover, Apple pay, Google pay, Facebook pay and so on.
1. If you would like to add one or more items to an existing order, please place a new order again. 2. If you would like to remove one or more items from an existing order, please contact us at 3. If the order has already shipped, you can reject or return the items you do not want.
Your order information and tracking number will be sent to you by email. Therefore, please be sure to fill in the correct email address when you placing an order.
You can cancel your order before shipping, please contact us to cancel it. Once your order has been shipped, it cannot be cancelled. But you can reject it when it arrives.
If you are not satisfied with your purchase for any reason, you can return it within 30 days after receipt. For more information, please refer to Returns & Refunds Policy.
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